VC78 is an online entertainment brand, focused primarily on offering casino gaming products and services to the Asia Pacific market. At VC78, Our mission is to provide customers with gaming entertainment of premium quality and at exceptionally good value committed to providing you with gaming products that is industry leading. We are providing you with best quality service, unbeatable promotions, quick and easy secure payout for winnings. We aim to appeal to all players offering a quality internet casino gaming experience with industry-leading variety, impeccable game integrity, and spectacular, richly themed graphics.
VC78 has earned its reputation as one of the leading online entertainment website by its commitment to provide the players a full package of sophistication, look and feel. Whether it is online Baccarat, Roulette or SicBo you fancy, here you will find them all in one advanced playing platform with superb graphics, animations, adjustable game-play speed and sound effects. This online casino suite is complemented by the ever-popular online slots, and progressive jackpots, providing the player with numerous chances to win big cash prizes.
According to regulations, every player is allowed to possess only one VC78 account. In order to maintain the integrity and fairness of the system, we will conduct regular security checks for your protection. We use the most innovative software technology to ensure game fairness. We use advanced security measures and 24 hours monitoring to ensure game safety and security.
We take personal privacy seriously and we will ensure the security of our customers personal data. We keep all of the information confidential and will never release it or sell it to any third party without your consent.
Available 24 hours a day, 7 days a week, our VC78 customer service team are there for you - to help answer your questions and resolve your issues as quickly, politely and efficiently as possible.
We focus on the needs of our VC78 customer by staying true to our core service principles:
* The customer always come first
* Your satisfaction drives our business
* We will always strive to exceed your expectations
VC78 is dedicated to create a responsible online casino gaming environment for all of our users. We care about the wellness of the users and it is our mission to generate a fun and exciting casino gaming platform experience with the responsibility of preventing excessive addiction and underage access to our platform.
As the top online casino gaming site in Malaysia, the company are to promote online casino gaming with responsible environment and provide the expertise in assistance to the community. We have implemented and enforced the following policies to ensure a long-lasting gaming experience.
We only provide the gaming services to players over 18 years of age. In order to reduce the possibility of underage gambling, we strongly discourage any persons under the age of 18 in attempt to participate in the gaming activity. It is an offence for minors to participate in any of the games.
Although we actively prevent children from accessing the website, we acknowledge the fact that computer with internet availability is easily accessible all around the world. It is best if this prevention works can be a shared responsibility between the minor’s guardians and gaming company.
To ensure the safety of your children, we recommend internet filtering solution that can be used to reduce the chance of minors accessing certain website in your home:
Our platform enable the players to have a great time while they are at their A-game, whilst most people do gamble at their own accord, a small minority group of player might allow gambling to take over their senses that entails risk. A user should actually establish his own predetermined limits. It is essential for user to stick to their own financial and personal limits to make sure gambling for one is a harmless and enjoyable entertainment, please do follow the below guidelines if you have trouble staying in control:
By going through the self-assessment test below, it will help to evaluate whether you have an existing problem concerning your gambling behaviour:
The more positive answer you have to the questions above, the more likely you have already developed a serious gambling problem. We would recommend you to go for a professional consultation session or talk to someone close. Please do contact our Customer Support Specialist services and request for self-exclusion if required.
VC78 will suspend any customer's account upon request. During this period of time, you will not be able participate in the gaming activity or be allowed to revoke the suspension. Alternatively, please contact our Customer Service Specialist and they provide you guidance on how you can proceed with any further action.
Please bear in mind the following:
We urge you to ensure your gaming accounts are suspended by us and also consider withdrawing yourself from any other online gaming platform when you have noticed a problem in your gambling attitude.
General Terms & Conditions