VC78 is an online entertainment brand, focused primarily on offering casino gaming products and services to the Asia Pacific market. At VC78, Our mission is to provide customers with gaming entertainment of premium quality and at exceptionally good value committed to providing you with gaming products that is industry leading. We are providing you with best quality service, unbeatable promotions, quick and easy secure payout for winnings. We aim to appeal to all players offering a quality internet casino gaming experience with industry-leading variety, impeccable game integrity, and spectacular, richly themed graphics.

Variety of products

VC78 has earned its reputation as one of the leading online entertainment website by its commitment to provide the players a full package of sophistication, look and feel. Whether it is online Baccarat, Roulette or SicBo you fancy, here you will find them all in one advanced playing platform with superb graphics, animations, adjustable game-play speed and sound effects. This online casino suite is complemented by the ever-popular online slots, and progressive jackpots, providing the player with numerous chances to win big cash prizes.

Security and Confidentiality

According to regulations, every player is allowed to possess only one VC78 account. In order to maintain the integrity and fairness of the system, we will conduct regular security checks for your protection. We use the most innovative software technology to ensure game fairness. We use advanced security measures and 24 hours monitoring to ensure game safety and security.

We take personal privacy seriously and we will ensure the security of our customers personal data. We keep all of the information confidential and will never release it or sell it to any third party without your consent.

Excellence in Customer Care Team

Available 24 hours a day, 7 days a week, our VC78 customer service team are there for you - to help answer your questions and resolve your issues as quickly, politely and efficiently as possible.

We focus on the needs of our VC78 customer by staying true to our core service principles:
* The customer always come first
* Your satisfaction drives our business
* We will always strive to exceed your expectations

Everyone's a winner here at VC78 and we look forward to welcoming you and wish you a pleasant gaming experience and all the luck!

Responsible Gaming Practice

Social Responsibility

VC78 is dedicated to create a responsible online casino gaming environment for all of our users. We care about the wellness of the users and it is our mission to generate a fun and exciting casino gaming platform experience with the responsibility of preventing excessive addiction and underage access to our platform.

As the top online casino gaming site in Malaysia, the company are to promote online casino gaming with responsible environment and provide the expertise in assistance to the community. We have implemented and enforced the following policies to ensure a long-lasting gaming experience.

Protection of Minors

We only provide the gaming services to players over 18 years of age. In order to reduce the possibility of underage gambling, we strongly discourage any persons under the age of 18 in attempt to participate in the gaming activity. It is an offence for minors to participate in any of the games.

Although we actively prevent children from accessing the website, we acknowledge the fact that computer with internet availability is easily accessible all around the world. It is best if this prevention works can be a shared responsibility between the minor’s guardians and gaming company.

To ensure the safety of your children, we recommend internet filtering solution that can be used to reduce the chance of minors accessing certain website in your home:

  • – web filtering software that allows visibility and control over child web activity.
  • – a filtering software to add to browser to block unsafe content of all kinds.
  • – a smart filter for parental control protecting children from online dangers.
Knowing Limits & Staying in Control

Our platform enable the players to have a great time while they are at their A-game, whilst most people do gamble at their own accord, a small minority group of player might allow gambling to take over their senses that entails risk. A user should actually establish his own predetermined limits. It is essential for user to stick to their own financial and personal limits to make sure gambling for one is a harmless and enjoyable entertainment, please do follow the below guidelines if you have trouble staying in control:

  • Always establish personal limits for money depositing and betting before you start playing.
  • Decide on a time limit for your regular playing session and break time and stick by it.
  • Setting your own limits on maximum loss and never try to chase your losses.
  • Make sure you know the rules set of the games you participating in.
  • Make sure you take gambling at your own will and it should not interferes with your daily responsibilities.
  • Gambling is not for one under any dependency or those who are under the influence of alcohol or any other substance.
  • Gambling should be a casual entertainment. It should not be a solution to pay off debts.
Recognising a Problem

By going through the self-assessment test below, it will help to evaluate whether you have an existing problem concerning your gambling behaviour:

  1. Do you gamble just to get away from your current boring life?
  2. Do you stay away from your actual lifestyle just to focus on gambling?
  3. Do you gamble up until your very last penny?
  4. Do you think conflicts, frustrations or distresses in life make you want to gamble more?
  5. Have you ever lost interest to your close one (etc. family, friends or even hobbies) because of your gambling activity?
  6. Have you ever felt extreme urgency to try and win back your losses whenever you lost a game?
  7. Have you ever lied to cover up the money spent on gambling to anyone?
  8. Have you ever felt depression or considered suicide due to your gambling behaviour?
  9. Have anyone ever criticized or complained your gambling attitude?
  10. Have you ever borrowed or stole money to gamble or settle your debts?

The more positive answer you have to the questions above, the more likely you have already developed a serious gambling problem. We would recommend you to go for a professional consultation session or talk to someone close. Please do contact our Customer Support Specialist services and request for self-exclusion if required.

Self-exclusion Procedure

VC78 will suspend any customer's account upon request. During this period of time, you will not be able participate in the gaming activity or be allowed to revoke the suspension. Alternatively, please contact our Customer Service Specialist and they provide you guidance on how you can proceed with any further action.

Please bear in mind the following:

  • Any request for self-exclusion will be confirmed to you through e-mail or any preferred way of communication. The confirmation made to you will include the process and consequences of self-exclusion, including the commencement of the exclusion period.
  • If you wish to resume gaming services after the self-exclusion, you will need to contact our customer service to facilitate the course of reapplication.
  • Our customer service operators will be available to you 24 hours a day to discuss any aspect of the action.

We urge you to ensure your gaming accounts are suspended by us and also consider withdrawing yourself from any other online gaming platform when you have noticed a problem in your gambling attitude.

The following rules form an agreement between VC78 and its customers. By registering with VC78, you fully agree and accept these following rules:

  1. By accessing the VC78 website, and by registering through our site to participate in any of the interactive online games (collectively the 'Games'), you agree to be bound by these terms and conditions (the 'Terms'). Please read them carefully and make sure that you only access the games if you fully understand the contents and agree to be bound by them.
  2. Customers must be at least 18 years of age in order to place bets. VC78 reserves the right to ask for proof of age from customers and to suspend their account until satisfactory documentation is provided.
  3. It is the customer's responsibility to ensure that their username and security details remain confidential. In the event that a customer suspects this may no longer be the case, they should notify us immediately. Any transactions carried out under the username will be the customer's responsibility.
  4. Customers cannot cancel or change a bet once the bet has been placed and confirmed.
  5. VC78 reserves the right to void any or all bets made by any person or group of persons acting in an attempt to defraud us. If there is evidence of a series of bets, each containing the same selection having been placed by or for the same individual or syndicate of individuals, VC78 reserves the right to make such bets void and suspend relevant accounts.
  6. VC78 reserve the right to terminate your account at any time at our absolute discretion in the event that wagers have been placed in an attempt to defraud VC78 or made by or contracted by any bookmaker or gambling syndicate in an attempt to maximize payouts on our Games. Further, we reserve the right to withhold all winnings, as well as the principle, of anyone found to have taken part in such activities.
  7. To maintain a high level of security to protect your funds, we will perform random security checks and keep records of transactions and wagers. You accept that we may demand additional documentation to verify you as the account holder in the event of a security check.
  8. If any of your personal account details or other financial information relevant to your Account are incorrect, you must inform us immediately, as failure to do so may result in transactions being declined by your financial institution. We will not accept any liability or responsibility for transactions, which are declined as a result of incorrect details where you have failed to make us aware of any changes/correct details.
  9. The reference language of the present Terms and Conditions is English. In spite of the care taken during translations, in case of difficulty of comprehension of any clause of these Terms and Conditions, only the English version will be valid.
  10. VC78 does not permit individual customers to create duplicate accounts (more than one account in any one currency). Any customers found to have created duplicate accounts will have their accounts suspended.
  11. Duplicate accounts registration by using deliberately manipulated personal details entries (if detected) may result in the irreversible termination of the gaming account access. VC78 reserves the right to revoke all accumulated winnings credited to users. And account will be freeze permanently.
  12. Each bonus, promotion and/or special offer is subject to its own specific terms. The player agrees to read and understand the terms applicable to each bonus they collect. VC78 reserves the right to rescind any bonus or special offer or promotion at any time.
  13. Prior to releasing or approving any withdrawal, VC78 reserves the right to request from customers to furnish with information such as proof of Personal Identification, front and back copy of credit card/debit card, Passport, Driving License or recent bank statement or other appropriate documentation as VC78, at its sole discretion, deems necessary. If you fail to comply with any security request, VC78 reserves the right to void any winnings in your account.
  14. These Terms & Conditions are part of the General VC78 Terms & Conditions.
  15. These terms & conditions prevail over any communication via email, chat or phone.

General Terms & Conditions

  1. Promotion only applies to products stated above.
  2. Bonus acquired from this promotion is valid for thirty (30) days upon issuance, unless stated otherwise. Should the participating user fail to fulfil said terms within given time frame, all money won using bonus funds will be forfeited.
  3. Users who have applied promotion are not permitted to make a second transfer to while the promotion is still ongoing. Users can only do so if they have met the turnover requirement or if the promotion has been cancelled.
  4. This promotion may NOT be claimed in conjunction with any other VC78 promotions.
  5. VC78 reserves the right to alter, cancel, suspend or terminate the promotion and/or change the terms of said promotion at any time without prior notice.
  6. Participating users must accept and comply with all the terms mentioned above as well as all relevant rules and regulations implemented by VC78.
  7. Promotions are for entertainment purposes only, if found that the user has more than one account, including same name, same email address, same/similar ip address, same home address, same bank account, same computer and so on with abnormal betting behaviour and has any non-entertainment use for profit-making, once discovered, VC78 will retain the right to freeze the account along with profit and balance.
  8. Any individual / team / organization suspected of using dishonest means or fraud for the purpose to cheat/ abuse of bonus, once verified, VC78 reserves the right to freeze the relevant account profits and balances.
  9. VC78 General Terms & Conditions apply.